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AwardedAUTServices€169,610

Callcenter Leistungen: Beauskunftung und Bearbeitung von Anfragen zum Bedarfs- und öffentlichen Verkehr

Published
Published 28 October 2024

Overview

Rahmenvertrag über Call-Center-Leistungen hinsichtlich Beantwortung von Kund_innen-Anfragen auf der NÖ-Anrufsammeltaxi-Hotline sowie NÖVOG-ÖV-Hotline mit einer Laufzeit von 18 Monaten mit der Option auf Verlängerung um weitere 18 Monate

Key details

Country
AUT
Status
Awarded
Category
Services
Estimated value
€169,610
Procedure
Limited
SME suitable
Yes
Published
28 October 2024
Classification (CPV)
Call centre

Award outcome

Awarded value
€169,610
Award date
5 February 2025
Contract period
1 March 2025 → 31 August 2026
Winner
  • Intelia GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    7 February 2025

  2. Contract Notice

    28 October 2024

Contracting authority

  • Niederösterreichische Verkehrsorganisationsges. m.b.H. (NÖVOG)

    Procuring entity

    St. Pölten, AUT

    Authority website ↗
  • Niederösterreichische Verkehrsorganisationsges. m.b.H. (NÖVOG)

    Procuring entity

    St. Pölten, AUT

    Authority website ↗

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Awarded: Callcenter Leistungen: Beauskunftung und Bearbeitung von Anfragen zum Bedarfs- und öffentlichen Verkehr — won by Intelia GmbH — Skim