AwardedNetherlandsGoods€500,000
CRM-applicatie 2.0
- Published
- Published 15 January 2026
- Deadline
- Closed 26 February 2026
Overview
The municipality of 's-Hertogenbosch procured a Customer Relationship Management (CRM) system to centrally manage relationships, improve service delivery to external partners, and streamline communication and work processes. The contract, awarded to Efficy on 4 May 2026 for 450,000 EUR, followed a reissued tender after the initial procurement did not result in an award.
Key details
- Country
- Netherlands
- Status
- Awarded
- Category
- Goods
- Estimated value
- €500,000
- Procedure
- Open
- Published
- 15 January 2026
- Deadline
- Closed
Software package and information systemsBusiness transaction and personal business software package
Award outcome
- Awarded value
- €450,000
- Award date
- 4 May 2026
- Contract period
- 1 May 2026 → 30 April 2030
- Efficy
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
16 July 2026
Contract Notice
15 January 2026
Contracting authority
gemeente 's-Hertogenbosch
Procuring entity's-Hertogenbosch, Netherlands
Authority website ↗
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