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AwardedLuxembourgServicesFramework agreement€1,850,000

Helpdesk for users of electronic services and other products of the Publications Office of the European Union

Published
Published 17 November 2025
Deadline
Closed 19 December 2025

Overview

The Publications Office of the European Union procured helpdesk services for users of its electronic services and products, with an estimated value of €1.85 million. The contract was awarded on 11 May 2026 to a consortium comprising HALIAN SARL, INFEUROPE, and NETCOMPANY S.A.

Key details

Country
Luxembourg
Status
Awarded
Category
Services
Estimated value
€1,850,000
Procedure
Open
Contract type
Framework agreement
Published
17 November 2025
Deadline
Closed
Classification (CPV)
Helpdesk services

Award outcome

Award date
11 May 2026
Contract period
— → 18 August 2030
Winners
  • HALIAN SARL
  • INFEUROPE
  • NETCOMPANY S.A.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    10 June 2026

  2. Contract Notice

    17 November 2025

Contracting authority

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Awarded: Helpdesk for users of electronic services and other products of the Publications Office of the European Union — won by HALIAN SARL +2 — Skim