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AwardedSpainServices€6,043,216

SERVICIO DE CONTACT CENTER PARA LA DIVISIÓN DE ATENCIÓN AL CLIENTE DE BARCELONA DE SERVEIS MUNICIPALS, S.A. Y CEMENTIRIS DE BARCELONA, S.A.

Published
Published 26 September 2025
Deadline
Closed 29 October 2025

Overview

SERVICIO DE CONTACT CENTER PARA LA DIVISIÓN DE ATENCIÓN AL CLIENTE DE BARCELONA DE SERVEIS MUNICIPALS, S.A. Y CEMENTIRIS DE BARCELONA, S.A.

Key details

Country
Spain
Status
Awarded
Category
Services
Estimated value
€6,043,216
Procedure
Open
Published
26 September 2025
Deadline
Closed
Classification (CPV)
Telephone operator services

Award outcome

Awarded value
€3,021,608
Award date
15 April 2026
Contract period
— → 14 April 2029
Winner
  • NTT DATA SPAIN BPO, S.L.U. Y NTT DATA SPAIN, S.L.U. EN UTE

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    12 May 2026

  2. Contract Notice

    26 September 2025

Contracting authority

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Awarded: SERVICIO DE CONTACT CENTER PARA LA DIVISIÓN DE ATENCIÓN AL CLIENTE DE BARCELONA DE SERVEIS MUNICIPALS, S.A. Y CEMENTIRIS DE BARCELONA, S.A. — won by NTT DATA SPAIN BPO, S.L.U. Y NTT DATA SPAIN, S.L.U. EN UTE — Skim