AwardedFranceGoodsFramework agreement
Fourniture d'une Solution Customer Communication Management pour le Groupe EDF hors traitement des batchs "Facturation/Recouvrement" d'EDF Direction Commerce hébergée sur des infrastructures CLOUD (privé ou public) ou ON PREMISE
- Published
- Published 3 March 2025
Overview
EDF SA has awarded a Customer Communication Management solution contract to Quadient France on 8 December 2025. The procurement covered a multi-channel communications platform for the EDF Group (excluding billing and collection batches) to be hosted on cloud or on-premise infrastructure, with a firm duration of 4 years and four optional 12-month extensions.
Key details
- Country
- France
- Status
- Awarded
- Category
- Goods
- Procedure
- Limited
- Contract type
- Framework agreement
- Published
- 3 March 2025
Software package and information systems
Award outcome
- Award date
- 8 December 2025
- Contract period
- — → 27 October 2033
- QUADIENT FRANCE
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
28 January 2026
Contract Notice
4 March 2025
Contract Notice
3 March 2025
Contracting authority
EDF SA
Procuring entityLYON, France
Authority website ↗
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