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AwardedBelgiumServicesFramework agreement

Mise en œuvre d'une application Customer Care incluant la maintenance corrective, préventive et évolutive des applications CRM Dynamics existantes. Cette application est utilisée pour le service client externe, ainsi que pour le service interne des employés.

Published
Published 14 August 2025

Overview

Mise en œuvre d'une application Customer Care incluant la maintenance corrective, préventive et évolutive des applications CRM Dynamics existantes. Cette application est utilisée pour le service client externe, ainsi que pour le service interne des employés.

Key details

Country
Belgium
Status
Awarded
Category
Services
Procedure
Limited
Contract type
Framework agreement
Published
14 August 2025
Classification (CPV)
Programming services of packaged software products

Award outcome

Awarded value
€1,402,080
Award date
7 August 2025
Contract period
— → 5 August 2033
Winner
  • BUSINESS ELEMENTS BELGIUM

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    14 August 2025

  2. Contract Notice

    9 January 2024

Contracting authority

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Awarded: Mise en œuvre d'une application Customer Care incluant la maintenance corrective, préventive et évolutive des applications CRM Dynamics existantes. Cette application est utilisée pour le service client externe, ainsi que pour le service interne des employés. — won by BUSINESS ELEMENTS BELGIUM — Skim