AwardedGermanyGoodsFramework agreement€2,200,000
IT-Servicemanagement-System – (ITSM-System)
- Published
- Published 30 May 2025
Overview
Das Bestandssystem (BMC Remedy) ist technisch überaltert und fällt aus dem Support des Herstellers. Die ITK Rheinland beabsichtigt die Erstellung eines multimandantenfähigen, modularen und konfigurierbaren IT-Servicemanagementsystems (ITSM-System) als Gesamtsystem, inkl. Service und Support zu beauftragen, um den IT – Betrieb aufrecht zu erhalten und neuen Anforderungen für die Serviceerbringung gerecht zu werden (genaue Informationen gem. Leistungsbeschreibung und Anforderungskatalog).
Key details
- Country
- Germany
- Status
- Awarded
- Category
- Goods
- Estimated value
- €2,200,000
- Procedure
- Limited
- Contract type
- Framework agreement
- SME suitable
- No
- Published
- 30 May 2025
Software package and information systemsIndustry specific software packageDatabase and operating software package
Award outcome
- Awarded value
- €2,640,000
- Award date
- 2 May 2025
- Contract period
- — → 11 April 2029
- DCON GmbH
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
30 May 2025
Contract Notice
5 July 2024
Contracting authority
Kommunaler Zweckverband ITK Rheinland (Auftraggeber)
Procuring entityNeuss, Germany
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