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AwardedPRTServices

Aquisição de serviços de Atendimento ao Cliente, em regime de Outsourcing para o Serviço de Contact Center do Instituto da Mobilidade e dos Transportes

Published
Published 3 April 2026

Overview

Aquisição de serviços de Atendimento ao Cliente, em regime de Outsourcing para o Serviço de Contact Center do Instituto da Mobilidade e dos Transportes

Key details

Country
PRT
Status
Awarded
Category
Services
Procedure
Open
Published
3 April 2026
Classification (CPV)
Telephone-answering services

Award outcome

Awarded value
€2,215,217
Award date
25 February 2026
Winners
  • Adecco Prestação de Serviços, Lda.
  • Pluricall Contact Center SA
  • SOLIDNETWORKS BUSINESS CONSULTING, LDA
  • SYNCHRO - Serviços em Outsourcing Lda

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    3 April 2026

Contracting authority

  • Instituto da Mobilidade e dos Transportes, IP

    Procuring entity

    Lisboa, PRT

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Awarded: Aquisição de serviços de Atendimento ao Cliente, em regime de Outsourcing para o Serviço de Contact Center do Instituto da Mobilidade e dos Transportes — won by Adecco Prestação de Serviços, Lda. +3 — Skim