AwardedFranceServicesFramework agreement
Marché de prestations de services de gestion des demandes des clients particuliers relatives au recouvrement des factures d’énergies et actions associées
- Published
- Published 18 April 2025
Overview
La gestion du recouvrement des factures impayées d’électricité et de gaz des clients particuliers et les actions associées à cette mission
1. Gestion des contacts entrants des clients en situation de recouvrement, en marque blanche
2. Gestion du recouvrement amiable, en nom propre
3. Gestion des dossiers de surendettement, en marque blanche
4. Gestion des activités de solidarité, en marque blanche
5. Gestion du recettage informatique métier relatif aux process de recouvrement
Key details
- Country
- France
- Status
- Awarded
- Category
- Services
- Procedure
- Limited
- Contract type
- Framework agreement
- Published
- 18 April 2025
Collection agency services
Award outcome
- Awarded value
- -€1
- Award date
- 2 December 2025
- Contract period
- — → 30 November 2033
- Overland
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
11 December 2025
Contract Notice
18 April 2025
Contracting authority
Electricité De Strasbourg SA
Procuring entityMUNDOLSHEIM, France
Authority website ↗
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