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AwardedIRLServices€600,000

Galway City Council - Customer Case Management and Enterprise Resource Planning platform

Published
Published 4 February 2025
Deadline
Closed 3 March 2025

Overview

The core solution comprises of a Customer Relationship Management System (CRM), Customer Web Portal, Online Forms Platform, Workflow, Integrations, Mobile Apps, Reports Dashboard and Knowledge Base.

Key details

Country
IRL
Status
Awarded
Category
Services
Estimated value
€600,000
Procedure
Open
Published
4 February 2025
Deadline
Closed
Classification (CPV)
Customer Relation Management software development servicesSoftware support servicesSoftware development servicesSoftware consultancy services

Award outcome

Awarded value
€600,000
Award date
13 March 2025
Contract period
1 April 2025 → —
Winner
  • Spanish Point Technologies Ltd

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    22 May 2025

  2. Contract Notice

    4 February 2025

Contracting authority

  • Galway City Council

    Procuring entity

    Galway, IRL

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Awarded: Galway City Council - Customer Case Management and Enterprise Resource Planning platform — won by Spanish Point Technologies Ltd — Skim