Skip to content
AwardedSpainServices€824,159

Servicio Para La Gestión De Reclamaciones, Realización De Encuestas Asq, Análisis De Información Y Propuesta De Acciones Mejora

Published
Published 11 February 2026
Deadline
Closed 12 March 2026

Overview

Aena Madrid-Barajas Airport procured a service for managing complaints, conducting ASQ (Airport Service Quality) surveys, analyzing information, and proposing improvement actions. The contract was awarded to AIRIA INGEN Y SERV SA and GESNAER CONSULTING SLNE on 1 April 2026 for €259,884.

Key details

Country
Spain
Status
Awarded
Category
Services
Estimated value
€824,159
Procedure
Open
Published
11 February 2026
Deadline
Closed
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and security

Award outcome

Awarded value
€259,884
Award date
1 April 2026
Contract period
— → 27 March 2027
Winner
  • AIRIA INGEN Y SERV SA - GESNAER CONSULTING SLNE

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    8 June 2026

  2. Contract Notice

    11 February 2026

Contracting authority

  • Aena. Dirección del Aeropuerto Adolfo Suárez Madrid-Barajas

    Procuring entity

    Madrid, Spain

    ID_PLATAFORMA: 50995540143314

    Authority website ↗

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Servicio Para La Gestión De Reclamaciones, Realización De Encuestas Asq, Análisis De Información Y Propuesta De Acciones Mejora — won by AIRIA INGEN Y SERV SA - GESNAER CONSULTING SLNE — Skim