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AwardedFranceServicesFramework agreement

Accord-cadre avec émissions de bon de commandes pour des prestations d'externalisation du centre de relation client

Published
Published 20 February 2025
Deadline
Closed 24 March 2025

Overview

Accord-cadre avec émissions de bon de commandes pour des prestations d'externalisation du centre de relation client

Key details

Country
France
Status
Awarded
Category
Services
Procedure
Limited
Contract type
Framework agreement
Published
20 February 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
€2,500,000
Award date
24 July 2025
Contract period
— → 23 July 2029
Winner
  • ARMATIS FRANCE

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    30 October 2025

  2. Contract Notice

    20 February 2025

Contracting authority

  • EST METROPOLE HABITAT

    Procuring entity

    Villeurbanne cedex, France

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Awarded: Accord-cadre avec émissions de bon de commandes pour des prestations d'externalisation du centre de relation client — won by ARMATIS FRANCE — Skim