AwardedSpainServices€10,568,220
Servicio de atención del call center y atención online del servicio de compraventa de valores del Tesoro Público
- Published
- Published 30 June 2025
- Deadline
- Closed 29 July 2025
Overview
La Dirección General del Tesoro y Política Financiera tiene asignada, entre otras, la función de atención de llamadas telefónicas del Call Center y la atención online del Sistema de Compraventa de Valores que sirve para ofrecer la información que el ciudadano precise durante el proceso de la compraventa de valores del Tesoro Público. Este sistema de atención al ciudadano también cubre la atención y gestión de las incidencias que puedan surgir durante dicho proceso.
Key details
- Country
- Spain
- Status
- Awarded
- Category
- Services
- Estimated value
- €10,568,220
- Procedure
- Open
- Published
- 30 June 2025
- Deadline
- Closed
Telephone-answering servicesTelephone operator servicesCall centre
Award outcome
- Awarded value
- €2,048,551
- Award date
- 23 October 2025
- Contract period
- — → 23 October 2026
- Cibernos Consulting
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
3 December 2025
Contract Notice
30 June 2025
Contracting authority
Junta de Contratación del Ministerio de Economía, Comercio y Empresa
Procuring entityMadrid, Spain
ID_PLATAFORMA: 11711430214903
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