AwardedCroatiaServices€1,500,000
NABAVA I IMPLEMENTACIJA CRM SUSTAVA ZA UPRAVLJANJE KOMUNIKACIJOM S GRAĐANIMA
- Published
- Published 26 March 2025
- Deadline
- Closed 3 June 2025
Overview
Predmet nabave je jedinstveni sustav za komunikaciju i kolaboraciju djelatnika Grada Zagreba, Zagrebačkog holdinga i povezanih trgovačkih društava (dalje u tekstu Grada) vezano za upite građana (engl. CRM - Customer Relationship Management). U komunikaciji djelatnika Grada sa zainteresiranim građanima ističu se mnogi izazovi poput pojačanog obujma upita, zahtjeva i prijedloga, putem raznih komunikacijskih kanala, a uslijed tehničkih i tehnoloških ograničenja postojećih alata namijenjenih za komunikaciju s građanima.
CPV oznaka i naziv: 72212214-2
Key details
- Country
- Croatia
- Status
- Awarded
- Category
- Services
- Estimated value
- €1,500,000
- Procedure
- Open
- SME suitable
- Yes
- Published
- 26 March 2025
- Deadline
- Closed
Network operating system software development services
Award outcome
- Awarded value
- €434,600
- Award date
- 15 December 2025
- Contract period
- 1 June 2025 → 22 May 2027
- ASEE DOOEL Skopje
- ASEE SOLUTIONS d.o.o.
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
15 January 2026
Contract Award Notice
16 October 2025
Contract Notice
26 May 2025
Contract Notice
19 May 2025
Contract Notice
7 May 2025
Contract Notice
24 April 2025
Contract Notice
26 March 2025
Contracting authority
GRAD ZAGREB
Procuring entityGrad Zagreb, Croatia
Authority website ↗
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