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AwardedCzechiaServicesCZK 11,790,000

Nasazení umělé inteligence (AI) do prostředí Kontaktního centra rezortu MO

Published
Published 28 January 2026
Deadline
Closed 5 March 2026

Overview

The Czech Ministry of Defence awarded a contract to MAMA TELMA AI s.r.o. for the deployment of artificial intelligence into the Contact Centre, including voicebot, chatbot, semantic document search, and call centre automation. The contract was awarded on 2 April 2026 for CZK 5,906,500.

Key details

Country
Czechia
Status
Awarded
Category
Services
Estimated value
CZK 11,790,000
Procedure
Open
SME suitable
Yes
Published
28 January 2026
Deadline
Closed
Classification (CPV)
Data-processing services

Award outcome

Awarded value
CZK 5,906,500
Award date
2 April 2026
Contract period
24 April 2026 → 8 April 2029
Winner
  • MAMA TELMA AI s.r.o.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    27 April 2026

  2. Contract Notice

    19 February 2026

  3. Contract Notice

    28 January 2026

Contracting authority

  • Ministerstvo obrany

    Procuring entity

    Praha, Czechia

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Awarded: Nasazení umělé inteligence (AI) do prostředí Kontaktního centra rezortu MO — won by MAMA TELMA AI s.r.o. — Skim