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AwardedCzechiaServicesCZK 60,000,000

ZAJIŠTĚNÍ SLUŽEB EXTERNÍHO CALL CENTRA II.

Published
Published 16 October 2025

Overview

Pražská plynárenská, a.s. procured external call centre services with 17–40 available FTE operators, including provision of facilities, equipment, and personnel by the vendor to handle customer telephone requests, service processes, account management, and debt collection. Go Digital! a.s. was awarded the contract on 29 May 2026 for 13,064,120 CZK.

Key details

Country
Czechia
Status
Awarded
Category
Services
Estimated value
CZK 60,000,000
Procedure
Limited
Published
16 October 2025
Classification (CPV)
Call centre

Award outcome

Awarded value
CZK 13,064,120
Award date
29 May 2026
Contract period
— → 8 May 2030
Winner
  • Go Digital! a.s.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    9 July 2026

  2. Contract Notice

    16 October 2025

Contracting authority

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Awarded: ZAJIŠTĚNÍ SLUŽEB EXTERNÍHO CALL CENTRA II. — won by Go Digital! a.s. — Skim