AwardedFranceServicesFramework agreement€470,000
Audit de Qualité et Enquête de Satisfaction des Centres de Relation Clients - AQP/ASC
- Published
- Published 6 May 2026
Overview
Réalisation d'audits sur la qualité des prestations fournies par les centres de relation clients (CRC) et conduite d'enquêtes de satisfaction auprès des clients afin d'évaluer la conformité aux procédures métiers et de mesurer la satisfaction des clients
Key details
- Country
- France
- Status
- Awarded
- Category
- Services
- Estimated value
- €470,000
- Procedure
- Limited
- Contract type
- Framework agreement
- Published
- 6 May 2026
Auditing servicesSurvey analysis servicesCustomer survey servicesInvestigation services
Award outcome
- Awarded value
- €460,216
- Award date
- 13 April 2026
- Contract period
- 28 April 2026 → 28 April 2030
- ENOV
Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.
Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
5 May 2026
Contracting authority
COMUTITRES
Procuring entityPARIS, France
Authority website ↗
Get the full picture
AI analysis, bid scoring, and expert strategy for this tender
Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.
See which competitors are winning the contracts you're chasing.
15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.