AwardedBelgiumServices
Operation of the Europe Direct Contact Centre
- Published
- Published 13 February 2025
- Deadline
- Closed 23 April 2025
Overview
Operation of a contact centre, which answers enquiries from citizens on behalf of the Commission. The Europe Direct Contact Centre has operated since 2001 with successive framework contracts.
Key details
- Country
- Belgium
- Status
- Awarded
- Category
- Services
- Procedure
- Open
- Published
- 13 February 2025
- Deadline
- Closed
Provision of services to the communityServices provided by extra-territorial organisations and bodies
Award outcome
- Award date
- 17 July 2025
- Contract period
- — → 21 June 2030
- CONECTYS SERV TELECOM SRL
- EUROPEAN SERVICE NETWORK SA
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
23 September 2025
Contract Notice
23 April 2025
Contract Notice
13 February 2025
Contracting authority
European Commission, DG COMM - Communication
Procuring entityBrussels, Belgium
Authority website ↗
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