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AwardedFranceServicesFramework agreement€89,900

MISSIONS D'EXECUTION D'AUDITS ENQUETES "QUALITE" CLIENTS MYSTERES CHEZ LES PROFESSIONNELS DU TOURISME DE L'ILE DE LA REUNION

Published
Published 19 February 2026
Deadline
Closed 12 March 2026

Overview

The Comité Régional du Tourisme awarded a framework agreement to MYSTERE CONSULTING on 28 April 2026 for conducting external mystery client audits of tourism professionals in Réunion Island. The contract, valued at 89,900 EUR, supports quality assurance initiatives including Qualité Tourisme Île de La Réunion, Destination d'Excellence certification, and investigation of customer complaints regarding tourism services.

Key details

Country
France
Status
Awarded
Category
Services
Estimated value
€89,900
Procedure
Open
Contract type
Framework agreement
Published
19 February 2026
Deadline
Closed
Classification (CPV)
Auditing services

Award outcome

Award date
28 April 2026
Contract period
20 April 2026 → 30 March 2030
Winner
  • MYSTERE CONSULTING

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    19 May 2026

  2. Contract Notice

    19 February 2026

Contracting authority

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Awarded: MISSIONS D'EXECUTION D'AUDITS ENQUETES "QUALITE" CLIENTS MYSTERES CHEZ LES PROFESSIONNELS DU TOURISME DE L'ILE DE LA REUNION — won by MYSTERE CONSULTING — Skim