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AwardedGermanyServicesFramework agreement€3,640,000

Provision of Interpretation Services

Published
Published 13 November 2024

Overview

In order to support the conduct of ECB’s and ESCB’s statutory tasks, various high level meetings are held with the external stakeholders in a number of European Union languages and at times also in few other international languages. For the estimated 100 -150 meetings per year, where the interpretation services are likely to be required, it is the intention of the ECB to conclude a framework contract (the “Contract”) for the supply of interpretation services for on-site (any premises of the ECB), remote or hybrid meetings. In particular, the ECB is seeking a supplier who can provide: a) Interpretation services for complex high-level meetings involving senior executives, policymakers or key stakeholders. b) Interpretation services for central banking and banking supervision (SSM) meetings conducted at the business level; c) A pool of qualified interpreters accredited by the International Association of Conference Interpreters (AIIC) or by an internationally recognised organisation for interpretation services or accredited by other international organisations or national authorities; with the option to change the composition of the pool after approval of the ECB; d) Generally, two interpreters for most of the meetings; with an option to increase the number of interpreters in some specific cases; e) Senior interpreters with multiple years of experience in the public sector, specifically experienced in dealing with issues similar to the nature of the tasks conducted by the ECB, ESCB and SSM; f) Interpretation services in all European Union languages plus a few other international languages, principally to and from English; g) A head coordinator i.e. a single point of contact for the ECB who is also an interpreter to arrange for the interpretation services; in case of absence of the head coordinator, a secondary single point of contact for the ECB; h) Remote interpretation as per AIIC Guidelines for Distance Interpretation. Suppliers shall be able to provide (i) simultaneous interpretation services, (ii) consecutive interpretation services (iii), whispering interpretation services and (iv) remote interpretation services. All the technical equipment required for the interpretation services will be provided by the ECB, except for remote interpretation services for which the suppliers shall be responsible for the provision of a distance interpretation site and necessary equipment. The duration of the contract shall be 36 months with the possibility for extension of 12 months. The envisaged start date for the provision of services is June 2025.

Key details

Country
Germany
Status
Awarded
Category
Services
Estimated value
€3,640,000
Procedure
Limited
Contract type
Framework agreement
Published
13 November 2024
Classification (CPV)
Translation servicesInterpretation services

Award outcome

Awarded value
€3,640,000
Award date
16 July 2025
Contract period
— → 25 June 2029
Winner
  • Alexandra Hambling Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    29 October 2025

  2. Contract Notice

    13 November 2024

Contracting authority

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Awarded: Provision of Interpretation Services — won by Alexandra Hambling Limited — Skim