AwardedSpainServices€884,000
SERVICIO DE MEDICIÓN DE LA CALIDAD DEL SERVICIO DE METRO DE MADRID MEDIANTE LA TÉCNICA DE CLIENTE MISTERIOSO
- Published
- Published 27 February 2025
- Deadline
- Closed 10 October 2024
Overview
Metro de Madrid awarded a contract to IDEARA S.L. for 362,440 EUR to measure service quality indicators through mystery shopper techniques. The service involves assessing the quality of Metro de Madrid's customer service delivery.
Key details
- Country
- Spain
- Status
- Awarded
- Category
- Services
- Estimated value
- €884,000
- Procedure
- Open
- Published
- 27 February 2025
- Deadline
- Closed
Market and economic research; polling and statistics
Award outcome
- Awarded value
- €362,440
- Award date
- 22 January 2025
- Contract period
- 1 May 2025 → 1 May 2027
- IDEARA S.L.
Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.
Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
27 February 2025
Contract Notice
10 July 2024
Contracting authority
Metro de Madrid, S.A.
Procuring entityMadrid, Spain
Get the full picture
AI analysis, bid scoring, and expert strategy for this tender
Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.
See which competitors are winning the contracts you're chasing.
15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.