Skip to content
AwardedCzechiaServicesFramework agreementCZK 100,000,000

Služby externího call centra - Retence

Published
Published 31 March 2025

Overview

Předmětem tohoto zadávacího řízení je sjednání Rámcové dohody na služby externího call centra. Předmětem veřejných zakázek zadávaných na základě Rámcové dohody jsou služby Call centra v oblasti retence elektřiny a zemního plynu.

Key details

Country
Czechia
Status
Awarded
Category
Services
Estimated value
CZK 100,000,000
Procedure
Limited
Contract type
Framework agreement
SME suitable
Yes
Published
31 March 2025
Classification (CPV)
Call centre

Award outcome

Awarded value
CZK 887
Award date
10 March 2026
Contract period
4 June 2026 → 9 May 2031
Winner
  • Konecta Czech a.s.

Contract ending soon? Skim tracks incumbents and flags recompetes early. Book a demo to set up alerts.

Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    11 June 2026

  2. Contract Notice

    14 April 2025

  3. Contract Notice

    31 March 2025

Contracting authority

Get the full picture

AI analysis, bid scoring, and expert strategy for this tender

Skim analyses every tender against your company profile and tells you whether to bid, how to win, and who you are up against.

See which competitors are winning the contracts you're chasing.

15-minute call. We'll pull the win data on your real pipeline and show you what Skim does with it.

Awarded: Služby externího call centra - Retence — won by Konecta Czech a.s. — Skim