AwardedGermanyServices
Telefonie und Sachbearbeitung
- Published
- Published 31 March 2026
- Deadline
- Closed 30 April 2026
Overview
The Krankenversorgung der Bundesbahnbeamten procured support services comprising telephonic customer advisory services (Lot 1) and preparatory processing of reimbursement applications (Lot 2), with optional overflow processing of electronic datasets as part of input management. The contract was awarded on 16 June 2026 to MediaKom GmbH und Co. KG and aLIVE-Service GmbH.
Key details
- Country
- Germany
- Status
- Awarded
- Category
- Services
- Procedure
- Open
- SME suitable
- No
- Published
- 31 March 2026
- Deadline
- Closed
Administrative healthcare servicesSickness benefitsTelephone-answering services
Award outcome
- Awarded value
- -€2
- Award date
- 16 June 2026
- Contract period
- 1 October 2026 → 30 September 2029
- MediaKom GmbH und Co. KG
- aLIVE-Service GmbH
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
22 June 2026
Contract Notice
2 April 2026
Contract Notice
31 March 2026
Contracting authority
Krankenversorgung der Bundesbahnbeamten
Procuring entityFrankfurt, Germany
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