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AwardedFranceServices

Réalisation d'enquêtes satisfaction sur le périmètre SPL Relations Usagers

Published
Published 19 February 2025
Deadline
Closed 8 July 2024

Overview

L'objet de la présente procédure est de confier la réalisation des enquêtes satisfaction à un prestataire indépendant à même de déterminer la satisfaction usagers sur ces canaux de relation usagers (Site internet , Application mobile, Allô TCL , Agences commerciales) en garantissant un fort degré de fiabilité des enquêtes réalisées

Key details

Country
France
Status
Awarded
Category
Services
Procedure
Limited
Published
19 February 2025
Deadline
Closed
Classification (CPV)
Survey conduction services

Award outcome

Awarded value
€293,040
Award date
5 February 2025
Contract period
2 January 2025 → 2 December 2030
Winner
  • AD HOC RESEARCH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    19 February 2025

  2. Contract Notice

    10 June 2024

Contracting authority

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Awarded: Réalisation d'enquêtes satisfaction sur le périmètre SPL Relations Usagers — won by AD HOC RESEARCH — Skim