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AwardedIRLGoodsFramework agreement€4,000,000

8320 - Real-Time Customer Information (RTCI) project

Published
Published 9 December 2025
Deadline
Closed 8 April 2024

Overview

RFT 234602 - 8320 - Real-Time Customer Information (RTCI) project was published on OJEU on the 11th April 2023, notice number 2023/S 086-266014 on the previous eTenders platform. Due to the length of time that has elapse between the original date of publishing and IE's decision to progress this contract, IE decided to re-open the above contract at the pre-qualification stage . As the previous eTenders platform is ceasing in May 2024, the new submissions must be submitted on the new eTenders platform. The Real-Time Customer Information (RTCI) project is a foundational project for improving the provision of real time service information to IÉ customers and staff and is included in the CIS Strategy recommendations. The project will support the creation of real time data services utilizing onboard equipment, the latest data management tools and will include the delivery of occupancy information and real time train location information, improved arrival time calculations and a vastly more reliable IT infrastructure.

Key details

Country
IRL
Status
Awarded
Category
Goods
Estimated value
€4,000,000
Procedure
Limited
Contract type
Framework agreement
Published
9 December 2025
Deadline
Closed
Classification (CPV)
Global navigation and positioning systems (GPS or equivalent)Information systems and serversInformation systemsPassenger information systemReal-time passenger information system

Award outcome

Award date
8 December 2025
Contract period
— → 12 November 2030

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    9 December 2025

  2. Contract Notice

    19 March 2024

Contracting authority

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Awarded: 8320 - Real-Time Customer Information (RTCI) project — Skim