AwardedMLTServices€53,000,000
CT2348/2025 - Framework Contract for the Provision of Omnichannel Contact Centre Operations for Servizz.Gov Agency
- Published
- Published 1 December 2025
- Deadline
- Closed 16 December 2025
Overview
CT2348/2025 - Framework Contract for the Provision of Omnichannel Contact Centre Operations for Servizz.Gov Agency
Key details
- Country
- MLT
- Status
- Awarded
- Category
- Services
- Estimated value
- €53,000,000
- Procedure
- Open
- Published
- 1 December 2025
- Deadline
- Closed
Customer servicesCustomer-care servicesTelephone operator servicesCall centre
Award outcome
- Awarded value
- €52,890,820
- Award date
- 16 February 2026
- Centrecom
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
4 March 2026
Contract Notice
1 December 2025
Contracting authority
Department of Contracts
Procuring entityFloriana, MLT
Authority website ↗
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