AwardedSpainServices€28,187,912
Servicio del Centro de Atención a Usuarios (CAU) y Apoyo TIC (ATIC).
- Published
- Published 25 April 2025
- Deadline
- Closed 9 June 2025
Overview
El objeto del contrato comprende la prestación de los siguientes servicios:
Centro de Atención al Usuario: recepción, registro y resolución de solicitudes e incidencias.
Apoyo TIC: soporte técnico de las aplicaciones, sistemas de información y equipamiento TIC.
Soporte Funcional: en el uso de las aplicaciones de administración electrónica.
Auditoría Interna: para evaluar la calidad en la prestación de los servicios TIC.
Key details
- Country
- Spain
- Status
- Awarded
- Category
- Services
- Estimated value
- €28,187,912
- Procedure
- Open
- Published
- 25 April 2025
- Deadline
- Closed
Maintenance of information technology equipmentInformation technology servicesComputer facilities management servicesFacilities management services for computer systems maintenanceInternal audit servicesCustomer-care services
Award outcome
- Awarded value
- €13,253,188
- Award date
- 15 October 2025
- Contract period
- — → 14 October 2028
- ATLANTIS TECNOLOGIA Y SISTEMAS SLU
- INERZA, S.A.- ATLANTIS TECNOLOGÍA Y SISTEMAS, S.L.U. , II U.T.E. (Abreviado "INAT II UTE"
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
14 November 2025
Contract Notice
19 May 2025
Contract Notice
12 May 2025
Contract Notice
25 April 2025
Contracting authority
Consejo de Gobierno Insular del Cabildo Insular de Tenerife
Procuring entitySanta Cruz de Tenerife, Spain
ID_PLATAFORMA: 31072730151033
Authority website ↗
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