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AwardedFranceServices

2025-01-SNUM-Chaîne de support numérique

Published
Published 18 February 2026

Overview

L’accord-cadre a pour objet d’assurer la chaîne complète de support aux utilisateurs, du centre d’appel aux services de proximité et d’assistance sur le matériel et les logiciels bureautiques, ainsi que les interventions de téléphonie et de matériel multimédia, le tout sur le périmètre de l’administration centrale et services déconcentrés du ministère, hors établissements publics sous tutelle.

Key details

Country
France
Status
Awarded
Category
Services
Procedure
Open
Published
18 February 2026
Classification (CPV)
Helpdesk and support services

Award outcome

Awarded value
€11,938,436
Award date
9 February 2026
Winner
  • Groupe Vitale

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    18 February 2026

Contracting authority

  • Ministère de la culture

    Procuring entity

    Paris, France

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Awarded: 2025-01-SNUM-Chaîne de support numérique — won by Groupe Vitale — Skim