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AwardedCHEServices

NextServe - Neues IT-Service-Management-System für das KSW

Published
Published 20 March 2026
Deadline
Closed 29 April 2026

Overview

Kantonsspital Winterthur has awarded a contract to Bechtle Schweiz AG for the implementation of a new integrated IT Service Management (ITSM) system to replace its end-of-life solution and improve efficiency, transparency, and quality of IT services. The new system will support ITIL v4 best practices with standardized processes, cover the full IT service lifecycle, and meet hospital-specific requirements for availability, security, compliance, and auditability, with the contract valued at CHF 875,320.13 awarded on 8 June 2026.

Key details

Country
CHE
Status
Awarded
Category
Services
Procedure
Open
Published
20 March 2026
Deadline
Closed
Classification (CPV)
Software package and information systemsIT services: consulting, software development, Internet and support

Award outcome

Awarded value
CHF 875,320
Award date
8 June 2026
Contract period
1 August 2026 → 31 July 2029
Winner
  • DE_Bechtle Schweiz AG, Zweigniederlassung Deutschschweiz, Mägenwil

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    9 June 2026

  2. Contract Notice

    20 March 2026

Contracting authority

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Awarded: NextServe - Neues IT-Service-Management-System für das KSW — won by DE_Bechtle Schweiz AG, Zweigniederlassung Deutschschweiz, Mägenwil — Skim