AwardedSpainServices€2,490,000
Contratación del servicio de Atención al Cliente y de la centralita del Instituto de Crédito Oficial
- Published
- Published 26 June 2025
- Deadline
- Closed 9 July 2025
Overview
Este servicio se deberá ejecutar en los términos indicados en el Pliego de Prescripciones Técnicas y tendrá por objeto la prestación de la atención al cliente de forma multicanal, y en concreto a) servicio de atención telefónica, b) servicio de atención online, c) servicio de atención presencial.
Key details
- Country
- Spain
- Status
- Awarded
- Category
- Services
- Estimated value
- €2,490,000
- Procedure
- Open
- Published
- 26 June 2025
- Deadline
- Closed
Telephone switchboard servicesCustomer-care services
Award outcome
- Awarded value
- €0
- Award date
- 9 October 2025
- Contract period
- — → 9 October 2027
- Konecta BTO SL
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
23 December 2025
Contract Notice
26 June 2025
Contracting authority
Comité de Contratación del Instituto de Crédito Oficial (ICO)
Procuring entityMadrid, Spain
ID_PLATAFORMA: 40003150000577
Authority website ↗
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