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AwardedGermanyServicesFramework agreement€1

Erteilung von Zugangsberechtigungen (PIN) und Erbringung von Supportleistungen beim Serviceportal iBALIS

Published
Published 22 June 2026

Overview

The Free State of Bavaria has awarded a contract to LKV Service GmbH for provision of support services (telephone and email) to users of the iBALIS service portal, as well as initial and replacement issuance of access credentials (PINs). The contract was awarded on 18 June 2026 and covers user support and access management functions for the iBALIS platform.

Key details

Country
Germany
Status
Awarded
Category
Services
Estimated value
€1
Procedure
Direct
Contract type
Framework agreement
Published
22 June 2026
Classification (CPV)
IT services: consulting, software development, Internet and supportSystem and support servicesHelpdesk and support servicesComputer support servicesCall centre

Award outcome

Awarded value
€1
Award date
18 June 2026
Contract period
1 July 2026 → 31 December 2029
Winner
  • LKV Service GmbH

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    22 June 2026

Contracting authority

  • Freistaat Bayern, vertreten durch das Bayer. StM f. Ernährung, Landwirtschaft, Forsten und Tourismus

    Procuring entity

    München, Germany

    Authority website ↗

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Awarded: Erteilung von Zugangsberechtigungen (PIN) und Erbringung von Supportleistungen beim Serviceportal iBALIS — won by LKV Service GmbH — Skim