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AwardedSpainServices€1,221,285

Servicio telefónico de atención a la ciudadanía "010" del Ayuntamiento de Barakaldo.

Published
Published 1 April 2026
Deadline
Closed 29 April 2026

Overview

The Ayuntamiento de Barakaldo has procured a telephone citizen service hotline (010) and awarded the contract to a consortium of three companies: AVILON CENTER 2016, S.L., SERVICIOS INTEGRALES DE ATENCION AL CLIENTE Y VENTAS XUPERA XXI, S.A., and TEKNEI INFORMATION TECHNOLOGY, S.L. for 1,175,564.94 EUR. The award was finalized on 7 July 2026.

Key details

Country
Spain
Status
Awarded
Category
Services
Estimated value
€1,221,285
Procedure
Open
Published
1 April 2026
Deadline
Closed
Classification (CPV)
Telephone-answering services

Award outcome

Awarded value
€1,175,565
Award date
7 July 2026
Contract period
— → 6 July 2030
Winners
  • AVILON CENTER 2016, S.L.
  • SERVICIOS INTEGRALES DE ATENCION AL CLIENTE Y VENTAS XUPERA XXI, S.A.
  • TEKNEI INFORMATION TECHNOLOGY, S.L.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    9 July 2026

  2. Contract Notice

    1 April 2026

Contracting authority

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Awarded: Servicio telefónico de atención a la ciudadanía "010" del Ayuntamiento de Barakaldo. — won by AVILON CENTER 2016, S.L. +2 — Skim