Contract signedUnited Kingdom
IT Help Desk Outsourcing
- Published
- Published 11 November 2025
Overview
Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
Key details
- Country
- United Kingdom
- Status
- Contract signed
- Published
- 11 November 2025
Award outcome
- Awarded value
- £145,385
- Award date
- 17 September 2025
- Stone Technologies Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract
11 November 2025
View notice ↗
Contracting authority
Office of Rail and Road
BuyerLondon, United Kingdom
GB-PPON: PMPH-6471-MDYY
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