Contract signedUnited Kingdom
SQR System App
- Published
- Published 10 October 2025
Overview
The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action.
The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF) is then recorded and measured.
Key details
- Country
- United Kingdom
- Status
- Contract signed
- Procedure
- Direct
- Published
- 10 October 2025
Award outcome
- Awarded value
- £25,007
- Award date
- 5 October 2025
- Advanced New Technology Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract
10 October 2025
View notice ↗
Contracting authority
Transport for Wales Rail Limited (Utility Buyer)
BuyerPontypridd, United Kingdom
GB-PPON: PVJP-5451-JYWQ
Authority website ↗
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