Contract signedUnited Kingdom
Information Technology Service Management (ITSM) Solution
- Published
- Published 23 September 2025
Overview
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data.
Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
Key details
- Country
- United Kingdom
- Status
- Contract signed
- Published
- 23 September 2025
Award outcome
- Award date
- 21 May 2025
- INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD
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Notice history
Every published notice in this contracting process, newest first.
Contract
23 September 2025
View notice ↗
Contracting authority
Rotherham Borough Council
BuyerRotherham, United Kingdom
GB-PPON: PGYC-3376-BGQP
Authority website ↗
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