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AwardedUnited Kingdom£228,863

WTE IT Service Desk Instances

Published
Published 31 March 2025
Deadline
Closed 5 February 2025

Overview

IT Service Desk and Customer Engagement software licences provision for the Technology Enhanced Learning (National) and Healthcare Education Teams (London and Midlands).

Key details

Country
United Kingdom
Status
Awarded
Estimated value
£228,863
Procedure
Selective
SME suitable
Yes
Published
31 March 2025
Deadline
Closed
Classification (CPV)
Software package and information systems

Award outcome

Awarded value
£457,725
Award date
28 March 2025
Contract period
1 March 2025 → 28 February 2026
Winner
  • Freshworks Inc.

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    4 April 2025

  2. Contract Award Notice

    31 March 2025

Contracting authority

  • NHS England

    Buyer

    Leeds, United Kingdom

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Awarded: WTE IT Service Desk Instances — won by Freshworks Inc. — Skim