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AwardedUnited KingdomServices£95,522

Friends & Family Test (FFT)

Published
Published 23 June 2025
Deadline
Closed 31 March 2025

Overview

For the provision of a Service that enables the Norfolk and Norwich University Hospital NHS Foundation Trust, The Queen Elizabeth Hospital NHS Foundation Trust and Norfolk Community Health and Care NHS Trust to meet their Friends and Family Test (FFT) regulatory requirements and to collect and act upon feedback from patients, visitors and carers in a consistent, organised and timely manner.

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£95,522
Procedure
Selective
SME suitable
No
Published
23 June 2025
Deadline
Closed
Classification (CPV)
Survey analysis services

Award outcome

Awarded value
£95,522
Award date
12 February 2025
Contract period
31 March 2025 → 7 April 2028
Winner
  • CIVICA UK LIMITED

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    23 June 2025

Contracting authority

  • Norfolk and Norwich University Hospitals NHS Foundation Trust

    Buyer

    Norwich, United Kingdom

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Awarded: Friends & Family Test (FFT) — won by CIVICA UK LIMITED — Skim