AwardedUnited KingdomServices£81,755
Customer Transactional Surveys 2025
- Published
- Published 16 June 2025
- Deadline
- Closed 24 February 2025
Overview
*This is for information only, as the contract has been awarded*
The scope of services will include:
• Sending surveys for a number of transactional services by SMS, email and CATI
• Provision of an interactive online dashboard to monitor responses in real time
• Sentiment and key driver analysis
The full details of the services are set out in the specification.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £81,755
- Procedure
- Limited
- SME suitable
- Yes
- Published
- 16 June 2025
- Deadline
- Closed
Customer satisfaction survey
Award outcome
- Awarded value
- £81,755
- Award date
- 28 March 2025
- Contract period
- 30 June 2025 → 30 June 2027
- Acuity Research & Practice Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
16 June 2025
Contracting authority
WEST KENT HOUSING ASSOCIATION
BuyerSEVENOAKS, United Kingdom
GB-SRS: supplierregistration.cabinetoffice.gov.uk/63ETt9Hk
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