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AwardedUnited KingdomServices£244,054

Provision of a SaaS based ITSM solution to MLCSU.

Published
Published 15 May 2025
Deadline
Closed 31 March 2025

Overview

Sunrise IT Service Management (ITSM) is an adaptable and comprehensive Service Management and Service Desk solution configured around ITIL best practice, offering Enterprise Service Management (ESM) across all your business. A single platform enables companies to take full control of IT operations and offer exceptional customer service (ITSM/ ESM/ ITIL).

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£244,054
Procedure
Selective
SME suitable
Yes
Published
15 May 2025
Deadline
Closed
Classification (CPV)
Project management software package

Award outcome

Awarded value
£244,054
Award date
19 March 2025
Contract period
31 March 2025 → 4 January 2027
Winner
  • SUNRISE SOFTWARE SOLUTIONS

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    15 May 2025

Contracting authority

  • NHS Midlands and Lancashire Commissioning Support Unit (hosted by NHS England)

    Buyer

    Stoke-on-Trent, United Kingdom

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Awarded: Provision of a SaaS based ITSM solution to MLCSU. — won by SUNRISE SOFTWARE SOLUTIONS — Skim