AwardedUnited Kingdom£32,000
Service Desk Software - Knowledge & Library Services
- Published
- Published 27 March 2025
- Deadline
- Closed 30 January 2025
Overview
Re-procurement of a service desk platform with knowledge management and change management capabilities to support the National Knowledge and Library Services team.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Estimated value
- £32,000
- Procedure
- Selective
- SME suitable
- Yes
- Published
- 27 March 2025
- Deadline
- Closed
Software package and information systems
Award outcome
- Awarded value
- £64,000
- Award date
- 26 March 2025
- Contract period
- 1 March 2025 → 28 February 2026
- Freshworks Inc.
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
3 April 2025
Contract Award Notice
27 March 2025
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