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AwardedUnited KingdomServices£412,653

P253 - Contact Centre Transformation

Published
Published 17 February 2025
Deadline
Closed 16 October 2024

Overview

To implement Microsoft Dynamics 365 Contact Centre Solution

Key details

Country
United Kingdom
Status
Awarded
Category
Services
Estimated value
£412,653
Procedure
Selective
SME suitable
Yes
Published
17 February 2025
Deadline
Closed
Classification (CPV)
Call centre

Award outcome

Awarded value
£412,653
Award date
7 February 2025
Contract period
7 February 2025 → 6 February 2029
Winner
  • TTEC Consulting (UK) Limited

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Notice history

Every published notice in this contracting process, newest first.

  1. Contract Award Notice

    17 February 2025

Contracting authority

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Awarded: P253 - Contact Centre Transformation — won by TTEC Consulting (UK) Limited — Skim