AwardedUnited KingdomServices£65,125
Contact Centre Support
- Published
- Published 24 June 2025
- Deadline
- Closed 28 February 2025
Overview
The procurement of Managed Services support for the on-going maintenance of Microsoft Dynamics 365 Contact Centre.
The services includes:
• Client Success Management
• Incident Management
• Platform adoption hours
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £65,125
- Procedure
- Selective
- SME suitable
- No
- Published
- 24 June 2025
- Deadline
- Closed
Networking, Internet and intranet software package
Award outcome
- Awarded value
- £65,125
- Award date
- 3 April 2025
- Contract period
- 31 March 2025 → 31 March 2026
- TTEC Consulting (UK) Limited
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
24 June 2025
Contracting authority
COVENTRY CITY COUNCIL
BuyerCOVENTRY, United Kingdom
GB-SRS: sid4gov.cabinetoffice.gov.uk/9zBK4N6s
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