AwardedUnited KingdomServices£39,520
Tenant Satisfaction Measure (TSM) Surveys 2025
- Published
- Published 31 March 2025
- Deadline
- Closed 24 February 2025
Overview
*This is for information only, as the contract has been awarded*
The Regulator of Social Housing has set a number of Tenant Satisfaction Measures (TSMs), which we must report on each year. These are a set of measures that help:
• Enable tenants to understand and assess how well their landlord is performing.
• Provide us with invaluable insights and feedback, so we can take action and improve our services.
• The Regulator to monitor and evaluate our performance.
West Kent is seeking a supply partner to undertake the perception survey questions and report the results back in accordance with the Regulator's guidelines. The full details of the services are set out in the Specification.
Key details
- Country
- United Kingdom
- Status
- Awarded
- Category
- Services
- Estimated value
- £39,520
- Procedure
- Limited
- SME suitable
- Yes
- Published
- 31 March 2025
- Deadline
- Closed
Customer satisfaction survey
Award outcome
- Awarded value
- £39,520
- Award date
- 10 March 2025
- Contract period
- 31 March 2025 → 31 March 2027
- Acuity Research & Practice Ltd
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Notice history
Every published notice in this contracting process, newest first.
Contract Award Notice
31 March 2025
Contracting authority
WEST KENT HOUSING ASSOCIATION
BuyerSEVENOAKS, United Kingdom
GB-SRS: supplierregistration.cabinetoffice.gov.uk/63ETt9Hk
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