Services-Framework-Lab Sample Couriers Service

United Utilities Laboratory Services seeks a courier service to transport water and wastewater samples daily from various company sites across the North-West Region to the central laboratory at Lingley Mere, Warrington. The service must ensure samples are collected from designated drop-off points and transported under refrigerated conditions, maintaining temperatures between 2 and 7 degrees Celsius, in compliance with regulatory standards including MCERTs, DWTS, and ISO 17025. The courier will deliver samples either directly to the laboratory or to Sample Registration Centres (SRCs), with an additional dedicated courier service required between SRCs and the laboratory when necessary. The handover process must include detailed consignment or delivery notes, which the company intends to transition from paper to an electronic reporting system capturing barcode numbers, vehicle registration, collection and drop-off times, and locations. Bidders must also demonstrate route optimization strategies to ensure efficient, reliable, and timely deliveries while maintaining temperature controls. Further details and timelines will be provided in the tender documentation.